PRIVACY & PAYMENT REFUND POLICY

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Thank you for visiting the Campus Life MMC Web site http://www2.fiu.edu/~camplife/index2.html.  Your privacy is very important to us.  This statement tells you how the University will collect and process your personal information when you access this website.

Automated Collection of Personal Information.
As with most other web servers, when you access these web pages certain information will automatically be recorded by the University.  This will include your IP address, browser type, and information relating to the page you last visited.  This information is processed to estimate how much usage of the server is made by different categories of users and in the event of a breach of security may be used to aid detection.

Non-Automated Collection of Personal Information.
If you choose to share personal information with us, such as by filling out an electronic form or making a payment online, the information will be used by FIU to respond to your request or purchase.  The information will be saved for a designated period of time in order to comply with the state of Florida’s archiving policies.  However, such information will not be disclosed to third parties or other government agencies unless required by state or federal law.  Please note that Florida’s public records law requires that information received in connection with university business be made available upon request unless the information is exempt from disclosure by law.
FIU reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.

Ecommerce Transactions.
Any online debit or credit card payments made on the Campus Life Web site will be processed by CyberSource and the Bank of America, The information related to the payments is encrypted, and CyberSource is PCI compliant.  The debit or credit card information is not stored on the website.  Please note that the University does not process your card but the University may receive information from CyberSource or the Bank of America that your transaction has been completed and this may also include personal information required to identify your payment.

Links to Other Sites.
This Web site contains links to other web sites that are not owned or controlled by Florida International University.  Please be aware that Florida International University is not responsible for the privacy practices of other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  This privacy statement applies only to information collected by this Campus Life Web site.

Changes to this policy.
This statement constitutes the Privacy Policy for the Campus Life Web site only. This privacy policy, and therefore the ways in which your data may be processed, can be changed from time to time. Any changes will only be notified via this web page. Please note that web sites of other units within FIU may have different privacy practices.

Questions.
If you have other questions about this privacy policy, or have suggestions on how it may be improved, please feel free to contact us.

Contact Us
Department of Campus Life MMC
Florida International University
11200 SW 8th Street, GC 2240
Miami, Florida 33199 USA
Email: camplife@fiu.edu
Phone:  (305) 348-2138 or Fax:  (305) 348-3823

 

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Payments:

  1. Payment for tickets or registration for conferences or seminars etc. must be paid in full by the date specified in the applicable event flyer.   Once paid in full, tickets for events or proof of registration may be picked up at the Campus Life Office- GC 2240 on the Modesto A. Maidique Campus in Miami Florida or at the event (will call).  You will need to show identification (a student ID card, a driver’s license or other comparable proof of identification) when picking up the tickets or proof of registration.
  2. Online payments may be made with a Credit Card or Debit Card.  In-person payments may be made at the Campus Life Office with either cash or check.

Refunds: 
Unless otherwise provided in the information related to the event, if you want a refund, Campus Life Office must receive your written request for a refund no later than seven (7) calendar days prior to the first day of the event.  Your request for refund must include your name, address, telephone number, and Panther ID number (if you are an FIU student or employee); the name and date of the event; and the amount and method of the payment.  If you have already received your ticket or proof of registration, you must also enclose the ticket or proof of registration with your request for a refund.

No refund for any Campus Life Event will be made if the request for refund is received by the Campus Life Office less than seven calendar days before the first day of the event.  However, if you overpaid for an event, the overpaid amount will be refunded to you upon your request at any time.

You must submit any requests for refund in writing to the Campus Life Office at the following address:

Department of Campus Life MMC
Florida International University
11200 SW 8th Street, GC 2240
Miami, Florida 33199 USA
Email: camplife@fiu.edu
Phone:  (305) 348-2138 or Fax:  (305) 348-3823

Your failure to submit the refund request in a timely manner waives any claim you have to a refund.